Your personal information is completely safe with us

This Privacy Policy ("Policy") applies to the website and related services operated under the vabu88 platform. By registering, logging in, or using any service on vabu88, you are considered to have agreed to the terms of this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using our platform.

We place the highest importance on the privacy of users in Bangladesh. vabu88 is committed and responsible in the collection, storage, use, and protection of your personal information.

While using the vabu88 platform, we may collect the following types of information:

1.1 Information you provide directly

When you register on our platform, log in, or contact our support team, you may voluntarily provide the following information:

• Full name (in Bengali or English)
• Email address
• Mobile number
• Date of birth (for age verification — only those aged 21 or above may register)
• Payment information (bKash, Nagad, Rocket, Upay account numbers)
• National ID card or passport number (for identity verification purposes)

1.2 Automatically collected information

When you visit our website, the following information may be collected automatically:

• IP address and device identifier information
• Browser type, version, and language settings
• Your navigation patterns and session data on the website
• Information collected through cookies and similar tracking technologies
• Login time and date, operating system of the device used

1.3 Transaction-related information

Information related to your deposits, withdrawals, and betting activity is stored securely in our system. This includes:

• Deposit and withdrawal amounts and dates
• Betting history and game logs
• Records of bonus and promotion usage

vabu88 uses your personal information only for the following purposes:

2.1 Account management and identity verification

We need the information you provide to complete your registration process, keep your account secure, and confirm your identity. This is essential to ensure the security and fair use (fair play) of the platform.

2.2 Processing financial transactions

Your payment information is used to securely process deposits and withdrawals through bKash, Nagad, Rocket, and Upay. The minimum deposit and withdrawal amount is ৳500.

2.3 Providing customer support

Your contact information is used to communicate with you via 24/7 live chat or email and to resolve your issues.

2.4 Ensuring responsible gaming

It is our responsibility to monitor your betting patterns and, where necessary, identify signs of gambling addiction and provide support. For this purpose, your transaction and gaming information may be analyzed.

2.5 Fraud prevention and security

Automatically collected information is used to prevent potentially fraudulent activity, the creation of multiple accounts, or misuse of the platform.

2.6 Service improvement

Aggregate usage data is analyzed to improve the overall user experience on the vabu88 platform, develop new features, and resolve technical issues.

vabu88 may share your personal information only in very limited circumstances and subject to strict conditions. Information may be shared in the following situations:

3.1 Payment processing service providers

The minimum necessary information is shared with payment platforms such as bKash, Nagad, Rocket, and Upay to complete transactions. These service providers manage information under their own privacy policies.

3.2 Legal obligations

If required as part of a court order, government directive, or legal process, we may be obliged to provide your information to the relevant authorities.

3.3 Fraud and crime prevention

If we reasonably suspect that fraudulent, illegal, or harmful activity is being conducted from an account, the relevant information may be shared with the appropriate authorities.

3.4 Technology service providers

Some technology service providers are engaged to support the operation of our platform. They work under strict confidentiality agreements and may not use your information for any other purpose.

Outside of the situations mentioned above, vabu88 will not disclose your information to any individual, organization, or institution.

The vabu88 website uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored in your browser.

4.1 Essential cookies

These cookies are essential for the core functionality of the platform. They are used to maintain login sessions, ensure security, and save preferences.

4.2 Functional cookies

These cookies are used to store your language preferences, account settings, and customization information to make future visits easier.

4.3 Analytics cookies

We use statistical cookies to analyze platform usage and improve our service. These do not contain any personally identifiable information.

You can control or delete cookies from your browser settings. Please note that disabling cookies may limit some functionality of the platform.

vabu88 adopts industry-standard security measures to protect your personal information. Our security framework includes:

• SSL/TLS encryption: All data transfers between your browser and our servers are made through encrypted connections.
• Firewall protection: Advanced firewall systems are used to protect servers and databases from unauthorized access.
• Password hashing: Your password is never stored directly — only an encrypted hash is stored.
• Access controls: Only authorized personnel can view personal information, and only to the extent necessary.
• Regular security audits: Regular security reviews are conducted to identify vulnerabilities in our systems.
• Data backups: Secure backup systems are maintained to prevent data loss.

Although we make every effort, no digital platform can guarantee 100% security. Therefore, keep your account password private and do not share it with anyone.

vabu88 retains your personal information for as long as necessary and for the period required to fulfill legal obligations.

6.1 Active accounts

All necessary information is retained while your account is active. This is needed to provide you with uninterrupted service and to maintain your transaction history.

6.2 After account closure

Even after you close your account, financial transaction records, identity verification information, and compliance-related data are retained for a set period. This is necessary for fraud prevention and legal obligations.

6.3 Requests for data deletion

You may request deletion of your data after closing your account. However, due to legal obligations, some information may need to be retained for a set period. Please contact our support team for this matter.

As a vabu88 user, you have the following rights over your own personal information:

7.1 Right to access information

You may request to see what information we hold about you. We will respond to your request as quickly as possible.

7.2 Right to correct information

If any of your information is incorrect or outdated, you may request a correction. Some information can be updated directly from your account settings.

7.3 Right to delete information

In certain circumstances you may request deletion of your personal information. However, this request may be limited if there are legal obligations, ongoing disputes, or other valid reasons.

7.4 Opting out of marketing communications

If you do not wish to receive promotional emails or messages, you can turn this off from your account settings or let our support team know.

7.5 Right to close your account

You may request to close your account at any time through our support team. Make sure any pending withdrawals are completed before the account is closed.

To exercise any of the above rights, contact our support team at: [email protected]

The vabu88 platform is for those aged 21 and above only ("21+ only"). We do not knowingly collect any personal information from individuals under the age of 21.

Age verification is in place during the registration process. If we become aware that a minor has registered on our platform, that account and the associated information will be deleted immediately.

If you believe a minor is using our platform, please let us know at [email protected].

Our platform is integrated with game providers such as PG Soft, Pragmatic Play, JILI, and Spribe. These providers have their own privacy policies. Information shared with third parties through the use of these services on our platform falls under that provider's policy.

We use bKash, Nagad, Rocket, and Upay for payment processing. Only the information necessary to complete transactions is shared with these service providers.

vabu88 is not responsible for the privacy policies of these third parties. You are advised to contact them directly to learn about their policies.

vabu88 may update this Privacy Policy from time to time. For any significant changes, we will notify you in the following ways:

• The updated policy will be published on this page and the "Last updated" date at the top of the page will be changed.
• For important changes, a notification may be sent to your registered email address.
• Continued use of the platform after changes will be considered as your acceptance of the new policy.

We recommend that you review this page regularly so that you are always up to date on our data protection policy.